The Wireless Connection
Q: Why can't I establish a connection to Whispernet?
A: Make sure the wireless switch on the back of your Kindle is in the
ON position. Next, check the wireless signal strength by looking at
the signal strength shown at the bottom of the screen. You need at
least one bar of signal strength to establish a wireless connection.
Resetting Your Kindle
Q: My Kindle is turned on, but isn’t responding when I press the keys or
buttons. What should I do?
A: Resetting your Kindle will resolve most problems of this sort. Remove
the back cover, and use a paper clip or other small object to press
the Reset button. (This button is shown in “Removing and Replacing
the Back Cover” earlier in this manual.) Your Kindle will take a few
minutes to restart.
Security Concerns
Q: I lost my Kindle. How do I deregister my device?
A: You can register or deregister on the Manage My Kindle page on
Amazon.com or contact Amazon Customer Support (see “Customer
Support” at the end of this section.)
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